Can you do Pictures?
We Can do photos Yes and we can get great detail in them as well but Please make sure you're working with us on this as our canvases are natural products and like everything in nature it is perfectly imperfect.
Shipping information
Delivery is available if you reside in Calgary and area, or Edmonton and Area; but please reach out to us as there may be Shipping costs. We do our best to deliver without them but sometimes it cant be helped
Out of stock items
Sometimes it does happen that we may be out of certain stock due to stock not being available to us, not having enough at the moment or price increase making it unaffordable to you. If it happens
Filing a complaint
Sadly when working with a natural product they can be perfectly imperfect and if you're not satisfied please do let us know so we can rectify the situation. Please also keep in mind that some items are personalized for you and can not be resold as they are a one of a kind piece. We will do everything within our power to ensure you love your order.
Refund policy
Placed an order but changed your mind?
If we have not started on your piece yet after you placed your order we are more than happy to refund you your order; if however we have already started your order then we will refund you minus the cost of the material
Please keep in mind that some items are personalized for you and can not be resold as they are a one of a kind piece.
How to order
We strive to make things as quick and easy as possible for you.
In short just reach out.
you can Call, Text or Email us! and your special gift will be worked on right away!
Methods of Payment
We accept Cash, Debit, Credit and E-Transfer
Please note that we can Not get started until a down payment has been made.
Can you do headstones
Due to for now our stone is a beautiful black slate, it doesn't like our cold winters and may break.
If you chose to place it outdoors we do recommend you reapply a protective spray regularly and bring it in during the cold months.
When will you start my order
To ensure you are as happy as possible we like to get started as soon as your down payment has been made.
How long will my order take
It depends on What we are making for you.
There are times we work for Hours on one piece and then there are times it goes very fast.
Please note that we focus not just on making your special item but also on quality control.
example:
Each business card takes approximately 2-4 minutes to make and if you multiply that by 200 it takes us anywhere from 6-13 hours to make whereas a cheeseboard (personalized) may take 1-5 hours to make depending on the detail and customization.
However rest assured, as soon as we get your order we will be working on it right away.
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